Our values

Quality depends on the commitment of each actor to our global quality policy. The goal is to meet the growing expectations of manufacturers and consumers in terms of safety, efficacy, and performance. We are committed to providing ingredients issued exclusively from certified production sites according to the most up-to-date quality standards. We have chosen the most widely recognized certifications in each of our markets, and we continuously monitor the regulatory context in order to maintain compliance for all of our products.

Our strict quality standards are applied starting from the selection of raw materials. At each of our industrial sites, our quality control laboratories test raw materials, works in process, and finished products.

Making information accessible and understandable is a priority for us. Each ingredient comes with a complete dossier containing all guarantees necessary for its assessment, speeding up the time-to-market.

Because our ingredients are consumed every day around the globe, we actively apply our comprehensive expertise in plant extracts to guarantee optimal safety and quality for our products. Our quality teams’ 140 employees work each day in collaboration with our various departments to make this commitment a reality.

Marc Roller, Chief Science Officer

 

Our vision of quality: a comprehensive approach

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Our commitment to full traceability

Pre-production: a network of qualified suppliers

Our strict quality standards are applied starting from the selection of raw materials. Our suppliers are evaluated and approved in accordance with the most stringent requirements:

  • We conduct regular audits
  • We perform systematic inspections of raw materials before they are used
  • Our suppliers comply with good agricultural and collection (GACP) and manufacturing (GMP) practices along with our sustainable development principles

Post-production: a universal quality system implemented across all sites

At Naturex, quality depends on each player’s commitment to our global quality policy.

Dedicated teams at each site monitor the implementation and performance of quality systems.

For each market (food, health, and personal care), we operate a quality control system based on recognized standards and in compliance with good manufacturing practices (GMP).

 

Certification at all sites

We are committed to providing ingredients issued exclusively from certified production sites and according to the most up-to-date quality standards.
We have chosen the most widely recognized certifications for each of our markets:

  • GFSI for food (FSSC 22000, BRC, IFS, SQF),
  • NSF/ANSI 173 for food supplements in the US
  • ICH Q7A according to pharmaceutical guidelines.

These certifications guarantee safety and compliance at each step of the process, from procurement to the delivery of the finished product. They offer our customers throughout the world the assurance of a high standard.

 
 

Exhaustive information made easily accessible to our customers

Making information accessible and understandable is a priority when creating a product dossier.

Each ingredient comes with a complete dossier containing all guarantees necessary for its assessment, speeding up the time-to-market:

  • product information
  • ingredient list
  • certificate of analysis and methods
  • regulatory status
  • storage conditions
  • shelf life
  • potential allergens
  • GMO status
  • BSE guarantees
  • Kosher and Halal certificates
  • vegetarian/vegan status
  • customs code
  • production flow diagram
  • HACCP study
  • nutritional information
  • safety data sheets
  • toxicological information, etc.

These complete product records are established and reviewed by a team of dedicated experts.

 

Serving our customers through regulatory support

We continuously monitor the regulatory context in order to maintain compliance for all of our products.

Naturex assists its customers from various markets in the use of natural products.

Specific case studies may be carried out according to the intended use and target country.

As actively involved players in regulatory affairs, we participate in working groups focused on the development or revision of regulations or consumer guidelines.

This proactive approach allows us to contribute to the development and recognition of natural products.

 

600,000 analyses per year

At each of our industrial sites, our quality control laboratories test raw materials, works in process, and finished products.

Teams at each site carry out tests using the most widely recognized analytical tools in the industry (HPLC, HPLC-MS, GC, GC-MS, ICP, ICP-MS, PPSL, HPTLC, spectroscopy, FTIR).

A central laboratory develops and approves new analysis methods for implementation at each of the production sites.

 
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